Frequently Asked Questions
Everything you need to know about your Viani Milano experience.
Where are Viani Milano products manufactured?
All our garments are designed and handcrafted in Italy using premium, ethically sourced fabrics to ensure the highest standards of Milanese craftsmanship.
How long does international shipping take?
We offer worldwide shipping. Orders typically process within 1-2 business days, with international delivery taking between 3-7 business days depending on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 14 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.
How can I ensure I select the correct size?
Each product page features a detailed size guide. Since our fits follow European sizing, we recommend consulting the measurements or contacting our concierge for personalized advice.
Are your materials sustainable?
Sustainability is core to our brand. we prioritize natural fibers like organic cotton, silk, and recycled wool, and work exclusively with certified eco-conscious tanneries and mills.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.